academic publications

Corporate transformation and resource constraints as moderators of corporate distress in a unified framework of severity and uncertainty

Chapter, published: 15 Apr 2025, pages: 155–179

Research Handbook on Turnaround Strategies

Edited by Michael A. Abebe and Chanchai Tangpong

ISBN: 9781035315895; eISBN: 9781035315901; DOI: https://doi.org/10.4337/9781035315901; Pages: 416


The Digitalization of Customer Contact in Healthcare

Chapter, first online: 13 February 2025, pages 221–231

CRM Goes Digital. Management for Professionals.

Edited by Kirchem, S., Stadelmann, M., Pufahl, M., Laux, D. (eds), Springer, Wiesbaden. ISBN 978-3-658-45797-6


Conference paper: Understanding the relevance of management performance in companies undergoing Chapter 11 reorganization.

https://doi.org/10.13140/RG.2.2.34053.58080/1

2nd International Corporate Governance Conference

17th September 2021, Cardiff


Die Digitalisierung des Kundenkontakts im Gesundheitswesen

Chapter, first online: 31 March 2020, pages 329–341

CRM goes digital – Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen

Edited by Stadelmann, M., Pufahl, M., Laux, D. (eds), Springer, Wiesbaden. ISBN 978-3-658-27015-5


Leitfaden Ambient Media: Basiswissen, Tipps und Fallstudien für erfolgreiches Marketing in jungen Zielgruppen

Paperback, 67 pages, May 2003, Business Village Verlag, Göttingen, ISBN 978-3934424241

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